Help
Purchase as an unregistered user
You can purchase items from sale on EM Tools even without having an account.
Cancel an order
To cancel an order, you must contact with us through the contact form or by sending an email to the support address.
How to make a purchase
To buy you need Add one or more items to your cart by selecting "Add to Cart".
To view the items you previously placed in the cart, select the cart icon on the top of the screen. You can then proceed to checkout or continue shopping. Until you pay for them, the items in the cart can still be purchased by other users.
On the cart screen cart, you can proceed to payment by clicking on the "Proceed to order" button.
Payment methods
EM Tools for purchases online allows you to pay for your order in the following ways:
- Credit card
- Paypal
- Bank transfer
Purchase in workshop \ Intra-community
During the purchase operation, it is possible to select the purchase from the company.
The procedure requires a valid VAT number that will be automatically verified in the payment procedure.
In the case of an intra-community operation, the cost of VAT will be applied directly from the customer's state of residence and will therefore be deducted from the total order.
Order preparation times
The goods are entrusted to the courier service on the day of execution of the order if they are executed before 16:00.
Delivery times and costs
Next Average times are shown, shipping costs are calculated automatically and can be consulted during the purchasing procedure.
- 48 / 72h